Customers and sites
Keep each location connected to the customer it serves and the systems behind its work history.
THE NEXHUB PLATFORM
Customer relationships, physical sites, installed systems and service work are connected in the real world. Nexhub brings their records into a shared operating picture for the teams who build and maintain them.
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CONNECTED CONTEXT
A service request makes more sense when the team can see where the system lives, what is installed and what has happened before. Nexhub organizes these relationships so office and field teams can work from the same context.
Keep each location connected to the customer it serves and the systems behind its work history.
Bring equipment details and photos into site records across multiple technical disciplines.
See requests, status, priority, comments and service updates alongside their operating context.
Use schedules and reporting views to understand the work ahead and what needs attention.
ASSET INTELLIGENCE
Assets can be cameras, network devices, controllers, AV equipment, life safety devices or other infrastructure. Technical details and photos help a team identify the right equipment before and during service. Drawings and maps add site context where available.
One camera record is shown here as an example of the wider asset model. A guided demo can show how Nexhub fits your own equipment mix.


SERVICE WORK
Tickets give teams a place to follow a request from its overview through updates and comments. Scheduling views show upcoming work, while customer and site records provide the context behind each visit.
Authorized customers can be given visibility into the work that concerns them, with access managed through roles and permissions.
THE REST OF THE OPERATION
Review scope, internal costing and the proposal in the context of the original request.
Track company and customer-owned stock, pending invoicing, payments and forecasts.
Explore service trends and give staff, subcontractors and customers the appropriate view.
Nexhub is evolving. Ask for a guided demo to discuss current availability and the workflows that matter most to your team.
Tell us about your sites, assets and service workflow. We will show you the most relevant parts of Nexhub.
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